Shipping

Your Shipping Options

We currently use Canada Post for all of our shipping needs. Once your order ships, you will receive a confirmation email within 24 hours. A tracking number (delivery confirmation) may or may not be provided depending on your chosen shipping method.

We currently ship twice a week:  Tuesdays and Fridays. Our order cut-off is NOON (PST) on the day previous.  If your order is not received before the cut-off then it will be shipped the next shipping day.

Canada

Standard Shipping (Oversize Lettermail)
2 business days in Greater Vancouver 
3 business days* within BC
4 business days* within Canada
Insurance: none

Xpresspost (includes on-time delivery guarantee & delivery confirmation) - rates vary by destination
1 business day in Greater Vancouver
1-2 business days* within BC
2 business days* within Canada
Insurance: up to $100 included

USA

Standard Shipping (Light Packet Air Mail)
4-10 business days*
Insurance: none

Expedited USA (includes delivery confirmation)
delivery in as few as 4 days*
Insurance: up to $100 included

Xpresspost USA (includes on-time delivery guarantee & delivery confirmation)
2-3 business days*
Insurance: up to $100 included

International

Light Packet Air Mail - 6-10 business days* to most international destinations
Insurance: none

*between major urban centers

Shipping Disclaimer

Actual shipping times may vary.  We are not responsible for delays caused by the carrier or by situations beyond our control (e.g. customs delays, holidays, bad weather, attempted deliveries, incorrect shipping addresses, etc.)

Duties & Taxes

Orders shipped outside Canada may be subject to customs import duties and/or taxes based on the destination country. If assessed, additional customs fees are the responsibility of the customer. We are unable to predict or control customs charges as they are levied by the destination country.