Shipping policy

Your Shipping Options

We currently use Canada Post for all customer shipments.  At checkout you will be given shipping service level and pricing options.

Snugabell ships customer orders twice a week on Tuesdays and Fridays. Our order cut-off is NOON (Pacific Time) on the previous day.  If your order is received after the cut-off it will be shipped the next shipping day

**If you are in a rush to receive your order please put that in the comments section and we will do our best to ship as soon as possible.**

Customers will receive a shipping confirmation email when the package is ready to go. A tracking number (delivery confirmation) may or may not be provided depending on your chosen shipping service level.

Duties & Taxes

Orders shipped outside Canada may be subject to customs import duties and/or taxes based on the destination country. If assessed, additional customs fees are the responsibility of the customer. We are unable to predict or control customs charges as they are levied by the destination country.

Shipping Disclaimer

Actual shipping times may vary than those stated at checkout.  We are not responsible for delays caused by the carrier or by situations beyond our control including, but not limited to, customs delays, holidays, bad weather, attempted deliveries, incorrect shipping addresses, etc. 

The COVID-19 pandemic has, in some cases, significantly impacted shipping times and service levels both within Canada and internationally. Shipping delays and failures are beyond Snugabell's control.