On May 9th an order came in from our website. It looked like any other order that came in that day except that there was a comment from the customer - Rebecca - asking us if it was possible to not send an invoice due to her purchase being a gift.
We sent her a message suggesting that we send her the invoice via email and asking her if she'd like us to include a gift card to the recipient and if so, what she would like it to say. She wrote back with the following note for the card.
I know things are hard right now, but they will get better. I hope this small gift will help you get through this moment and also give you some flexibility when you go back to work. I miss you so much and can't wait to see you this summer. Best wishes to you both for a safe and happy recovery.
I responded to Rebecca...
The note to your cousin is lovely. Kudos to you for reaching out to her in views of helping her establish her breastfeeding relationship with her baby. You just made my day! :-)
And then Rebecca responded back and included two lovely pictures...
Thank you Wendy. I'm an American living in France and although the social security system here rents electric pumps for free, they don't think about the fact that it's impossible to use both pumps at the same time without a product like PumpEase. I ordered one and not only can I use both pumps, I can keep in touch with my family on the net. My cousin just had a little boy who was born with a hole in his lungs & caught pneumonia. Since he's going to be in the hospital for a month, she's pumping, so I'm sending this to her to help her get through this rough start. I attached a couple of pictures of the little guy.
... and our correspondence continued:
Wendy: I am in awe of parents who persevere through their infants' illnesses like your cousin has. And my heart just swells when I hear that our product has made a difference!
And then I asked for permission to share Leah's inspiring story and images with all of you, fully expecting a "no" reply.
Rebecca: My cousin said no problem to share her story and put up the picture. She wants to share this with other moms since it's a pretty rare occurrence. Here's what she had to say:
Yes, go right ahead and let her share. Michael and I have been discussing how we want to try to let others know and be there for other parents who may be experiencing the same thing. Especially since there were no indications that anything would be wrong with him during the pregnancy, he was healthy at every appointment and even during labor. They did say he was in stress the last ten minutes but have ruled that out as a factor. One of his doctors have explained that he had Pulmonary Hypertension (I may not explain the greatest but I will try), he has high blood pressure in his lungs which can be common in newborns. They usually get it for a few days at birth but nothing to be worried about. They also think his lungs may have been a little underdeveloped so when he took his first few breaths and was struggling, he took some deep breaths and put the hole in his lung. He is getting better so amazingly fast, today I went to order flowers for my friend who was helping during the labor and then stayed the first night, and I was explaining to the florist what had happened and I was saying it with a huge smile on my face, like it wasn't anything that bad. I have been feeling a lot better knowing he is getting better and I just need to stay positive. I have made it now almost 24 hours without crying. Thank you for the onesie, Aunt Joyce brought it over yesterday. We were at the hospital last night explaining how he needed to be out of the hospital by Father's Day and I told him that you and Lucas would be arriving at that time and he needed to be ready to meet his Frenchie Cousin.
Hope all is well.
Wendy: That is wonderful Rebecca. Thank you. Please pass on thanks to Leah as well for her open mindedness about sharing her situation with other people/parents in light of raising awareness.
All the best to you and Leah...
OK, now go dry your eyes and then please share this story. And if you or anyone you know has experienced complications around Pulmonary Hypertension in a newborn, we welcome you to share your story below.blog comments powered by Disqus